Patient Guide

Patient Guide

The Patient Guide helps patients navigate their healthcare journey with clear information on medical conditions, treatments, and procedures. It offers practical advice for managing health and communicating with healthcare providers, making it a trusted companion for informed health decisions.
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  1. You have the right to receive considerate, respectful and compassionate health care in a safe setting regardless of your age, sext gender, religion, ethnicity, political affiliation, disability or capacity to pay, free from all forms of abuse, neglect, or ill treatment.

  2. You have the right to be assigned to a competent doctor/resident physician and be told of the names of all health care team members who are qualified to provide diagnosis, treatment and medical advice. Likewise, you have the right to know your hospital and physician fees, and receive information about the possibility of financial assistance.

  3. You have the right to notify a family member or person of your choice and your chosen doctor of your admission to the hospital. You have the right to have someone remain with you during your hospital Stay unless it compromises your or others’ rights, safety or health.

  4. You have the right to exercise your spiritual and cultural beliefs within the capacity and rules of the hospital.

  5. You have the right to be informed and give consent before any non-emergency procedure or research/experiment or to refuse such.

  6. You have the right to privacy and confidentiality of your medical records according to laws, as well as in care discussions, examinations, and treatments and the right to see or get a copy of your medical records, except those records restricted by law.

  7. You may request for an escort during physical examinations.

  8. You have the right to be represented by someone (assignee) to decide on your behalf when the circumstances warrant.

  9. You have the right to ask about and be informed of the complaint process and express grievances without fear of recrimination or reprisal. You are encouraged to speak directly to the health care provider involved in your care.
  1. May karapatan kang tumanggap ng mapagsaalang-alang, magalang at matulunging health care sa ligtas na lugar anuman ang iyong edad, sex kasarian, relihiyon. etnisidadi kasapiang politikali kapansanani o kakayahang makapagboyad, na malaya sa lahat ng anyo ng pang-aabuso, kapabayaanr o maling paggagamot.

  2. May karapatan kang mabigyan ng mahusay na doctor at maipaolam ang mga pangalan ng lahat ng kasapi ng health care team na kwalipikadong susurir gagamot, at magbibigay ng payong medikal. Gayundin, mayroon kang karapotang malaman ang iyong bayarin sa ospital at doktor. at makatanggap ng impormasyon hinggil sa posibilidad na tulong pinansyal.

  3. May karapatan kang ipaalam sa miyembro ng iyong pamilya o sa sinuman at ang iyong napiling doktor ang iyong admisyon sa ospital.

  4. May karapatan kang mogkaroon ng kasama sa iyong pananatili habang nasa ospital maliban kung nakokompromiso nito ang karapatant kaligtasan o kalusugan mo o ng iba.

  5. May karapatan kang isagawa ang iyong espiritwal at kultural na paniniwala ng umaayon sa kakayahan at mga tuntunin ng ospital.

  6. May karapatan kang at makapagbigay ng pohintulot bago ang anumang prosidyur o pamamaraan na di-emergency o pagsasaliksik/eksperimento o tanggihan ang naturan.

  7. May karapatan ka sa pagiging pribado at kumpidensyal ng iyong ulat medikal alinsunod sa batas gayundin sa mga diskusyon sa pangangalaga, eksaminasyon at paggagamot, at ang karapatang makita o mabigyan ng kopya ng ulat medikal maliban kung ang natukoy na ulat ay di-pinahihintulutan ng batas.

  8. Maari kang humiling ng kasama habang isinasagawa ang pisikal na eksaminasyon.

  9. May karapatan kang katawanin ng iba upang magpasiya para sa iyo kung hihingiin ng pagkakataon.

  10. May karapatan kang magtanong at malaman ang proseso ng pagrereklamo at ipahayag ang mga hinaing nang walang takot SG igaganting-paratang o paghihigantie Ikaw ay hinihikayat na direktang makipag-usap sa health care provider na nangangalaga sa iyo.
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Ciudad Medical Zamboanga (CMZ) has been serving the community and taking care of individuals the CMZ way for more than 18 years with excellence, compassion, dedication and commitment. In CMZ, patients come first.

We are here

Mayor Vitaliano Agan Avenue, Zamboanga City, Zamboanga Del Sur, Philippines 7000

Contact Me

admin@ciudadmedicalzamboanga.com.ph (062) 992-7330 to 35

Hospital Hours

Monday to Sunday 24/7
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